Nerissa Martin

Nerissa is a freelance writer who spent nearly two years on the Customer Success team at Uberflip, managing the Knowledge Base and helping customers with Hubs and Flipbooks. Now she helps marketers connect to audiences with content that relieves, empowers, excites and inspires.

  • A Guide to Creating Content for the Buyer-Customer Journey

    A Guide to Creating Content for the Buyer-Customer Journey

    Follow our guide to creating better content to fuel your buyer journey.

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  • Balancing Your Content: Stop Stressing Your Funnel

    Balancing Your Content: Stop Stressing Your Funnel

    Your content strategy should be balanced throughout the funnel to ensure better conversions. If your funnel is wobbly, it won't work! Find out ways to fix your unbalanced content.

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  • Storytelling Basics: Keep it Simple and Sincere

    Storytelling Basics: Keep it Simple and Sincere

    People love great stories, but that doesn't mean that we inherently create great stories. Learn the basics behind Quantum Storytelling and how you can up your content game.

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  • How to Create the Perfect Knowledge Base Article

    How to Create the Perfect Knowledge Base Article

    Having to search around a website to find a simple answer is the worst. Create better knowledge base articles to keep your customers (and support team) happy.

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  • 5 Tips to Get Better Technical Support

    5 Tips to Get Better Technical Support

    Errors happen, but dealing with support to get them fixed doesn't have to be a headache. Check out these 5 tips to get faster and better technical support from your app's success team.

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  • Another Holiday Marketing Post About Holiday Marketing Posts

    Another Holiday Marketing Post About Holiday Marketing Posts

    The year is winding down, but B2B content marketers are just getting started (especially where holiday-themed content is concerned).

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  • 7+ Things You Can Embed in Your Next Blog Post to Increase Engagement

    7+ Things You Can Embed in Your Next Blog Post to Increase Engagement

    Sick of the same old blog post format? Shake things up by embedding presentations, quizzes, social posts, and more.

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