Matt Hogan is the Head of Customer Success at <a href="https://www.intricately.com/">Intricately</a>, where the folks there give teams an inside look into the spend, usage, and adoption of cloud technologies. He has years of experience in sales, marketing, and customer success management with the responsibility of designing and implementing my vision for customer success and customer experience. Outside of business, he enjoys sailing and surfing as much as possible, and if he can't do that—golf.